Jambo Jewellery Privacy Statement
Jambo Jewellery Limited (“Jambo”) are committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely and to understand how we use it to offer you a better and more personalised shopping experience.
We have published this notice to help you understand:
How and why Jambo collect information from you;
With whom we share your information, why and on what basis
What your legal rights are under the new regulations.
If we make changes to this notice we will notify you by updating it here so check back from time to time if you want to see what's new. If we have your consent we may also email you if there are any changes to this policy. Jambo will be what is known as the ‘Data Controller’ of the personal data you provide to us, and we will sometimes refer to ourselves in this notice as “we” or “us”. By Data Controller, this means Jambo determines the purposes and way in which any personal data are, or will be, processed.
Should you need to contact us about this, please write to:
Dawn Copsey, Jambo, 21 Market Place, Olney, Buckinghamshire, MK46 4BA
or via email to dawn@jambojewellery.com, please use Privacy Notice as the subject line.
This privacy notice was last updated on June 25, 2019.
What information do we collect when you register as a customer or on our website and why?
When you wish to buy goods from us, you are entering into a contract with us. We will need to set up a credit account before you can order from us, so we can set this up we will ask you to provide some personal information such as;
· Full name
· Address (this is usually of the business premises)
· Contact number(s)
· Email address.
New customers will always be sent our “Sale of goods contract”, this sets out the obligations of both parties under the terms of our agreement. As an existing customer if you have shopped with us before you will have been sent a copy of the “Sale of goods contract”, in either case, once a delivery is received then acceptance of the goods in whole or part is an agreement to abide by the terms of the Sale of goods contract.
How do we use your information?
Data Protection says that we can use and share your personal data only where we have a proper reason to do so. The law says we must have one or more of these reasons known as the “lawful basis”, at Jambo we will use your data in the following way and with the lawful basis stated:
|
What Personal Data We Collect |
How We Use Your Personal Data |
Our Reason (Lawful Basis) |
Jambo explanation of legitimate interest if appropriate |
|---|---|---|---|
|
Name and Address |
To set up your account |
Contract |
N/A |
|
Name, address and email |
Marketing communications to inform you of special offers, new stock and online advertising, with consent only. |
Consent |
N/A |
|
Email |
Notifying you about enhancements or changes to our services, such as changes to the website or our policies that may be of interest to you. |
Legitimate interest |
To ensure that we can efficiently inform customers of changes to our terms and conditions or our website. |
|
Email |
To send monthly statements for collection of invoice payments. |
Contract. |
N/A |
|
Name and Address |
To collect unpaid debts |
Contract |
N/A |
We want you to know that Jambo Jewellery respects the information we have about you and that we take the security of your information very seriously. We will securely store all personal data about our customers. We do not sell or otherwise make available any personal data about our customers to any third parties at any time for marketing or advertising purposes; we will allow the transfer of data to certain third parties as follows:
Supplier Partners
We may, from time to time work with a trusted supplier who can supply products on our behalf, they will only be given the minimum amount of personal information required to fulfil your order, such as your name, business name and address.
Delivery Partners
Most of our deliveries are handled by the Royal Mail, in rare circumstances we may use another trusted delivery partner. Again, they will only be given the minimum amount of personal information required to deliver your order, such as your name, business name and address.
Payment Processing
Jambo use World Pay as our trusted third-party merchant for processing invoices payments with a credit or debit card. Personal information is entered by you, will not be stored and all payments are securely processed.
Debt collection
At Jambo we always try and avoid the use of civil action, it would only be as a last resort that we would use HM Courts and Tribunal Service to recover any unpaid debt.
Your Rights
Your personal data is protected by legal rights, which include your rights to object to our processing of your personal data; request that your personal data is erased or corrected; request access to your personal data.
For more information or to exercise your data protection rights, please contact us using the contact details above. You also have a right to complain to the Information Commissioner’s Office, which regulates the processing of personal data.
The Information Commissioner’s Office has a guide to the new rules which can be found by using the following link: